Terms of service

Terms of Service

Welcome to Waggington. These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products from us. By visiting our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.

1. Eligibility
You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order with us.

2. Products and pricing
We do our best to describe and display our products accurately, but we don't guarantee that colors, images, or descriptions are completely free of error. All prices are listed in the currency shown at checkout and may change at any time without notice. We reserve the right to limit quantities, refuse, or cancel any order at our discretion (for example, if a product is mispriced or unavailable). If we cancel an order you've already paid for, we'll issue a full refund.

3. Orders and payment
When you place an order, you confirm that the payment and contact details you provide are accurate and that you are authorized to use the payment method. Your order is an offer to buy, which we may accept or decline. Payment is processed securely through our payment providers.

4. Shipping
Shipping timeframes and details are described in our Shipping Policy, which forms part of these Terms. Delivery estimates are not guaranteed and may vary due to factors outside our control.

5. Returns and refunds
Returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms.

6. Intellectual property
All content on this site — including text, logos, graphics, and images — belongs to Waggington or our suppliers and is protected by applicable laws. You may not copy, reproduce, or use our content without our written permission.

7. Acceptable use
You agree not to use our site for any unlawful purpose, to infringe on others' rights, to interfere with the site's operation, or to attempt to gain unauthorized access to our systems.

8. Product use and safety
Our products are intended for normal pet-care use. Please follow any included instructions and use products responsibly. You are responsible for using our products safely and for supervising your pet during use. Waggington is not liable for misuse.

9. Disclaimers and limitation of liability
Our site and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Waggington is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Nothing in these Terms limits any rights you have that cannot be excluded under applicable law.

10. Governing law
These Terms are governed by the laws of Quebec, Canada, without regard to conflict-of-law principles.

11. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised date, and your continued use of the site means you accept the changes.

12. Contact us
Questions about these Terms? Email us at waggingtonsupport@gmail.com or reach out through our Contact page.